Overall Responsibilities
- Introduce UX & UI roles to the organisation
- Create a UX Roadmap for the organisation and its products
- Create style guides to support developers & testers
Project 1: Hospital Authorisation
Overview
A new web application for scheme members to request hospital authorisation.
Worked with: Systems Analyst, Business Analyst, developers, testers
Responsibilities
- Wireframe user journeys
- Mockup user journeys
- Create style guide
- Vetted usability with tester who had relevant experience
Project 2: Medical Case Management
Overview
A new application to be used by doctors, medical schemes, scheme members, hospitals, case managers.
Worked with: Subject Matter Experts, Business Analyst
Responsibilities
- Introduce concepts
- User-Centred Design
- Design Thinking
- Differentiate between UX and UI
- Create a UX Research Plan and motivate for research & following UX methodologies
- Created User Persona templates
- Run Product Design workshops
- Formalise all notes from workshops
- Create User Journeys
- Wireframe
💬 My experience at Medscheme was quite different to what I was used to, so I wrote a bit about it on medium.
Running Product Design Workshops for older/non-tech groups
Last year I worked with an older, non-technical group to create a web application. I ran several Product Design Workshops and it was a learning experience for myself and the group. There were many things that were different compared to working with an IT team.
- I’ll share:
- the basics of running a workshop;
- the challenges we faced;
- the tools we used;
- how to keep the team on track;
- what worked and what didn’t, and more.
Read on Medium →
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